Shipping & Returns Policy – Ananēoō Wellness LLC
Last Updated: April 17, 2026
This Shipping & Returns Policy (“Policy”) explains how Ananēoō Wellness LLC (“Company,” “we,” “our,” or “us”) handles order processing, shipping, returns, and our structured experience guarantee. By placing an order through www.ananeoo.com, you agree to the terms below.
1. Order Processing & Fulfillment
Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Due to controlled batch production and periods of increased demand, processing times may occasionally be extended. If delays exceed 5 business days, customers will be notified by email.
2. Shipping Methods & Delivery
We offer free shipping within the United States, Puerto Rico, and Hawaii.
Orders are shipped via the United States Postal Service (USPS), using First-Class or Priority Mail depending on package size and weight.
Estimated delivery time is 2–5 business days, depending on your location.
Shipping rates for Canada and the United Kingdom are calculated at checkout. International delivery times may vary and can be affected by customs processing.
3. Shipment Responsibility & Address Accuracy
All orders are shipped with tracking information provided once fulfillment is complete.
Once a shipment has been accepted by USPS, delivery is handled by the carrier.
While we carefully prepare every order, Ananēoō Wellness LLC is not responsible for delays, loss, or delivery issues that occur during transit after the package has been transferred to USPS.
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for re-shipping costs.
If a delivery issue occurs, we recommend contacting USPS directly using your tracking number for the fastest resolution.
4. Returns & Product Integrity
To maintain product safety, purity, and quality:
- Returns are accepted within 30 days of delivery
- Products must be unopened, unused, and in original packaging with the factory seal intact
- Opened or partially used products are not eligible for return
Customers are responsible for return shipping costs unless the return is due to our error (incorrect or damaged item).
Once a return is received and inspected, refunds will be processed within 5–10 business days to the original payment method.
5. What We Guarantee
Here’s what you can rely on every time:
- Every bottle contains 24 plant-based nutrients, produced in controlled small batches to maintain purity, potency, and consistency
- Each formula is prepared using nano-sized particles, designed for sublingual delivery and efficient absorption
- A structured 90-day protocol, with one dose every 12 hours, designed to support cellular and tissue-level nutritional replenishment over time
These are the factors we can control—so your body has the opportunity to respond the way it was designed to.
6. Why Consistency Matters
Biological changes begin internally—within the cells and tissues—before they become noticeable externally.
We do not directly see cells becoming nourished, strengthened, or supported. Because of this, it’s not uncommon for progress to go unnoticed at first, even when meaningful internal changes may be taking place.
That’s why consistency matters.
What your eyes receive over time is what influences how they function over time.
For this reason, we strongly encourage comparing updated eye imaging with previous scans after completing the 90-day protocol.
7. 90-Day Structured Experience Guarantee
Our approach is built around a 90-day nutritional foundation, designed to support the body over time through consistent use.
Because every individual begins from a different biological starting point, experiences and timelines will naturally vary.
If you believe your order does not reflect the quality, formulation, or intended delivery of the product, you may contact our team within 90 days of delivery.
Each request is reviewed based on:
- Product integrity
- Order accuracy
- Participation in a consistent daily protocol
We will always provide a fair and reasonable resolution based on the specific situation.
This guarantee is designed to support confidence in your purchase while maintaining product integrity, consistency, and responsible use.
8. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 5 days of delivery.
We will work with you to resolve the issue promptly.
9. Exchanges
We replace items only if they are defective or damaged upon arrival.
To request an exchange, please contact us with your order number and details.
10. International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Delivery times may vary and can be affected by customs processing.
We are not responsible for shipments delayed, held, or refused by customs.
11. Contact Information
For questions regarding your order, shipping, or returns:
Ananēoō Wellness LLC
P.O. Box 372459
Satellite Beach, Florida 32937
Call or Text: (321) 872-7444
Email: CustomerCare@ananeoo.com